Routledge Handbook on Information Technology in Government by... - 9780367873653

Routledge Handbook on Information Technology in GovernmentAuthor(s): Yu-Che Chen, Michael J. Ahn\nFormat: Paperback\nPublisher: Taylor & Francis Ltd, United Kingdom\nImprint: Routledge\nISBN-13: 9780367873653, 978-0367873653\nSynopsis\nThe explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost experts in the field of digital government, this Handbook provides an authoritative survey of key emerging technologies, their current state of development and use in government, and insightful discussions on how they are reshaping and influencing the future of public administration. This Handbook explores:\n\nKey emerging technologies ([url] big data, social media, Internet of Things (IOT), GIS, smart phones & mobile technologies) and their impacts on public administration\n\nThe impacts of the new technologies on the relationships between citizens and their governments with the focus on.